Reaching a person

support@tradeorskip.com — questions about the product, a reading that looks wrong, your account, or your data.

If something the system said looks wrong, send the date and what you saw. A reading is reproducible from its own record, so a specific report can actually be checked; “it seemed off yesterday” cannot.

This is a founding beta run by a small team. Expect a reply within two working days, and expect a real answer rather than a ticket number.

Grievance officer

Vijesh Krishna, founder. Write to support@tradeorskip.com with Grievance in the subject line and it is escalated rather than queued.

Entity

Nolojik Innovations Private Limited, India.

Security reports

Use the same address with Security in the subject. What we ask of a reporter.

Deleting your data

Ask from the address you signed up with. What gets deleted.

We cannot tell you whether to buy or sell anything, comment on your portfolio, or place a trade for you. That is not modesty — it is what this product is and is not, and it is stated the same way on the terms page.